If you have a Steinway, Scott, first of all, congrats! I did a concert last year on a 'D', and it was total eargasm!

But, I have to ask... pretty much ALL the Yamaha arranger pianos sound thin and bright and quite irritating (even compared to their real pianos - I use a C3F in the studio all the time, and it cuts like a razor!) compared to that dark and dreamy Steinway... Have you found yourself a good Steinway set of samples to load into the FLASH RAM section of the T4 yet?

TBH, I quite liked that piano sound in the demo, apart from the f/fff layer. It didn't seem so distant and tinny as most I've heard. I definitely agree that it is puzzling that Yamaha seem to find it SO hard to get a good warm, full-ranged piano when they actually MAKE the darn things!
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An arranger is just a tool. What matters is what you build with it..!