Originally Posted By: SemiLiveMusic
As for the Combofix recommendation, I tried to download it but got three "corrupt file" warnings. I posted in their forum about the bad download and I have been warned with...

Be aware that no one should be using ComboFix unless specifically instructed to do so by a Malware Removal Expert who can interpret the logs. It is a powerful tool intended by its creator to be "used under the guidance and supervision of an expert. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. When issues arise due to complex malware infections, possible false detections, problems running ComboFix or with other security tools causing conflicts, experts are usually aware of them and can advise what should or should not be done while providing individual assistance. Those attempting to use ComboFix on their own do not have such information and are at risk when running the tool in an unsupervised environment. Please read the pinned topic ComboFix usage, Questions, Help? - Look here.

Using ComboFix is only one part of the disinfection process. Preliminary scans from other tools like DDS, RSIT and GMER should be used first because they provide comprehensive logs with specific details about files, folders and registry keys which may have been modified by malware infection. Analysis of those logs allows planning an strategy for effective disinfection and a determination if using ComboFix is necessary. ComboFix was never meant to be used as a general purpose malware scanner like SuperAntispyware or Malwarebytes' Anti-Malware which scan individual drives or different folders on a computer for viruses.

I ask that you heed our warning about using this tool on your own without proper supervision.


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Which gives me cause for pause.


Hmmm, quite intimidating replay, but I have used ComboFix many times (under Windows XP Pro), and never had a single problem, not only that, but some PC-s where infected so badly they couldn't boot at all, and where fixed in 30 minutes.

If You have problem downloading ComboFix (do this only from the bleepingcomputer site), then try downloading with another computer (some viruses prevent You from accessing anti-virus sites or Windows Update service), transfer it to Your laptop (preferably with some spare USB memory that will be formatted right after to avoid infection, or via CD-ROM which is safe from virus) and run it there.

Before running, close all apps, and temporarily disable anti-virus. Also try to do this in Safe Mode (press F8 during powering up laptop to enter it).

If You are too scared to do the procedure, find some professional, but do this as soon as possible, or You might end up with (temporarily) unusable laptop.

P.S. Don't forget to scan all Your data backed-up to the external hard-disc but do this from uninfected computer.