That's a problem I've been having for years with the whole Ketron deal....direct sales to customers bypassing established distribution. That's an ethics violation that would result in dismissal in any industry I know, and I'm in the business of channel management and distributor/dealer relations. Ted and his company know about the situation, as do some distributors and customers. In one instance, I was asked specifically not to mention the "deal" to authorized distributors.
Great products (after customers pay thru the nose and "beta test" them for future refinements)...really questionable business ethics.
Last time this came up, those involved suddenly went silent, probably hoping that it would blow away.
That's a real shame...inexcusable behavior!
Russ
[This message has been edited by captain Russ (edited 08-23-2010).]