Truth... What truth ? The guy has had nothing but problem after problem for over a year.

Sorry but in my book this is unacceptable. He is a customer who owns a premium priced product. KETRON should have bent over backwards on day one to pull out all the stops and get this guy smiling from ear to ear with joy in his purchase.

But what did they do ?....feck all. One year later... ohh Ketrons support is not as bad as we though, it's just the distributor who suck ?

Sorry but that's no excuse and nothing said in his post makes all this right.

Nobody wants to be reading the horror stories we are reading and the never ending wait for OS4.0 to be ""really"" released.

Cheers
James