Quote:
Originally posted by Diki:
Best experience I had was with Roland, though...

My G70 started to hang on boot up back in 07, right in the middle of my busiest time. And only a week or so left on the warranty, but rather than have to send it to a repair center and wait for its' return while they diagnosed it, Roland basically sent brand new boards for ALL the areas that might have been the problem... so essentially, I got almost 80% brand new componentry put in, at no more cost than the table fee for the local repairman (he did it in an hour) and haven't had an issue since.

The repairman told me on the QT that the replacement cost for the new main motherboard and all the other systems replaced was more than I could have bought a nice new G70 at discount!

I am not saying Roland are the best OR the worse, just illustrating that everyone's experiences can vary wildly even from the same company and the same country. I just don't think we will be able to come to any conclusions as spread out as our membership is, unless one company ALWAYS sucks (and who stays in business long doing that?) about this issue.


thanks

good to hear your experience too.