I've bought my last 3 keyboards from online dealers. Both had 30 day return policies and no restocking fees. I've been 100% satisfied. In my case Yamaha had plenty of demos before their keyboards were released and my European friends were able to buy theirs several months before any US release. Their reviews made me more comfortable with my purchase. Having 30 days to audition an instrument in your own home's acoustics scores high marks with me. Good luck! -charley