From my son - The Sandisk does not support Gapless songs. So, if its like a live album or something, then there will be a 2sec pause between each track. Have him listen to the songs from the Sandisk with headphones and have him look and see if its only when it moves from track to track. I have a Sandisk Fuse 8gb and this is a problem I have just learned to deal with on live albums that I rip. Sucks, but hey....