Let me chime in supporting Toshiba. I had a Dell Inspiron and loved it. My daughter had a Toshiba and just had problem after problem with it. We sent it back twice and she finally decided to get herself a Dell. It sat in the corner for two years; couldn't find a buyer. My Dell finally croaked, so I picked up the Toshiba Satellite and upped the RAM. Works like a charm and never even burps. Love it.