Who have no dealers AT ALL to get a quick replacement for you, or authorized service centers. Anything goes wrong, you have to ship it back to them... and let's just say that they haven't turned out to be bulletproof for a few people.

But hitman is correct. Panicking and not using an authorized service center is hardly Mackie's fault... The unit (I have two of them) comes with detailed manual and instructions for repair and warranty procedures. If you can't be bothered to read them, is Mackie supposed to reimburse you for your own mistake?