Russ,
I do want to know! In fact, in the same shipment I sent a Yamaha PSRS700 to a customer in Minnesota and it came with a big hole in the box and several keys were smashed! I switched from UPS because they were damaging lots of equipment and I've had much better luck with Fed Ex. I will have to investigate!
Thanks for the info,


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George Kaye
Kaye's Music Scene
Reseda, California
818-881-5566
www.kayesmusicscene.com