I'm not surprised by any of these posts. I live in SW Florida and a popular music store in Fort Myers didn't even have a Tyros2 six months after I had mine. Even when I go to Tampa or Miami the big box stores, Sam Ash, Mars Music (extinct now?)always disappoint me. Years ago I remember a store in Lansing, Illinois called MusicLab. They were the best back then. When Yamaha had its DX-7, TX-81Z, QX-5 hardware sequencer out their people knew everything about them. They could demonstrate all the features and seemed genuinely interested in my satisfaction. Even after purchase they were there with weekend workshops, always had the time and resources to answer anything. That was a different time, I guess. Maybe there are still places like this, but probably not as many? -charley