Since the keyboard arrived faulty and didn't do what is was supposed to do there was no way I would have accepted another anyway.
I was perfectly in my right to ask for a refund but Lionstracs offered me one even before I thought about asking.
Filip (pardon spelling) if he is the guy in Portugal has no problems as I spoke to him most nights for over a month.
Anyway, bye bye Mediastation I'm sick of even thinking about it now