Originally posted by Fran Carango:
Honorable and conforming dealers always want to place the purchaser's name on the receipt. If it is to be a gift, the warranty would still be covered through the purchaser's name..so there is no problem..If it is sold and the original owner is out of the picture, than there could be a problem.. But as DanO suggested, distributors as Solton /Ketron , Lou, would probally honor a warranted problem, although he would not be obligated to do so..Courtesy goes a long way , both customer and dealer..
It's like what Terry said earlier, just because it's policy, doesn't mean the manufacturer can't do what's "right". I tell my staff to "treat your customers how you would expect to be treated". That's usaually good enough to cover most situations.
Midnite
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