Scott, here is a list of the programs you had running and what they pertain to.

IMApp.exe=Incredimail. Try reinstalling Incredimail if the below answers don't resolve the problem. Uninstall Incredimail 'first' then reinstall it is my recommendation.

CiceroUIWndFrame=This seems to be related to Office XP speech/handwriting recognition. This might be the cause of your problems Scott. To resolve this issue: They can be disabled by going to Add/Remove Progams in the Control Panel, Add/Remove Features-Office Shared Features->Alternative User Input and Make "unavailable" Speech and Handwriting.

SysFader= Sysfader is incorporated in Internet Explorer. It is so the menu bar can "fade in" and out. This could be the problem because without killing off the program sometimes Windows will not shutdown at all. To resolve this issue you may have to reinstall Internet Explorer or update to the latest version. My first suggestion though is to try and 'repair' Internet Explorer. If repairing it doesn't solve the problem then do the additional steps if need be.

taskmgr.exe= This is your Windows Task Manager. This should not be causing the problem.

Best regards,
Mike