Hi Tony & Andrea: There should be a speaker icon in your Windows PC 'system tray'. Double click this icon. This will bring up a volume control level settings window. If 'Microphone' is NOT included in this window, then select options>properties. This will bring up a checkbox list. One of the items in this list should be 'microphone'. Place a check in the 'microphone box'. Hit OK. 'Microphone' should now appear in the 'Volume Control' window. Be sure that the mute checkbox is NOT checked. You can now set (increase/decrease) the microphone input volume level when recording. This should hopefully solve your problem. Please let me know. - Scott

PS: If the speaker icon does not appear in your system tray, you can also access the volume level controls by going to Start > Control Panel, and then selecting 'Sounds & Audio Devices'. Select the 'audio' tab, and then click on the 'volume button' in the 'sound recording' section. This will take you to a window where you can set the microphone level. This explanation is based on Windows XP. If you are running Windows 98/Me etc, things may look slightly different, but should be similar enough for you accomplish what I'm talking about.

[This message has been edited by Scottyee (edited 02-25-2002).]