i certainly dont think that you bad mouthed the Media Station. You simply accurately reported its problems as all us here were interested to hear about it. You certainly did not volunteer the information as you had had the instrument for some weeks and from your post struggled with it valiantly. I think the quality control of the Media station production has let them down. Thats a fault that is easily fixed with some attention to detail. However the attitude of the company towards its customers is not so easily fixed. They have shot themselves in the foot in a huge way and i for one would wait for their competitors to produce something similar rather than buy from them even if they got the product eventually ready for public consumption