Chris, there is no quality problem with the K2VX or K2000VP. They are the SAME keyboard, the K2VX simply comes with more options installed from the factory.
The problem in this situation is simply that the wrong Setup chips are installed in the K2000VP by this dealer. It has the VX setup chips installed, yet it doesn't have the Contemporary ROM. So over 100 of the programs are looking for ROM samples which don't exist.
Two possible solutions -
1. Get the proper setup chips installed by the dealer...along with the fan kit that is required.
2. Buy the contemporary ROM...fan kit also needed.
Mike Martin
Kurzweil
[This message has been edited by Kurzrep (edited 12-30-1999).]