I have some encouraging news for everyone here. I just got off the phone with the 'head' supervisor of Yamaha USA's technical support group, the same guy (Steve) that Uncle Dave spoke with earlier today. I felt that Steve went the extra mile to be both friendly and helpful. He assured me that Yamaha definitely WILL make good and cover the cost of the ROM chip update (under warranty) for us. He also assured me that the chip replacement will be covered by Yamaha, even if the 90 day warranty labor period has already expired (I purchased mine: 11/11/2001). He says the chip should be available within a month.

Steve also acknowledged that he is aware of (and reads) our Synthzone forum here. I think this shows the enormous influence we have made as a worldwide internet arranger keyboard community. Long live the Synthzone forums arranger keyboard forum !

Feeling a lot more optimistic NOW ! - Scott

[This message has been edited by Scottyee (edited 02-08-2002).]