It is a good idea when you update your Windows based computer at the Microsoft Update site, that you 1. Disable any Anti-Virus program you have running. It is also a good idea to 2. Disable any Firewall too. You don't want any program on your computer that is running to 'interupt' the "install" process of the updates you're installing. Other programs that are running in the 'background' on your computer could cause similar problems and glitches when trying to use Microsoft's Update site. As a rule of thumb I will oftentimes close "every" single program running on a computer before using Microsoft's Update site. How to do that is simple: Hit Ctrl/Alt/Del on the Keyboard and when the "Close Program" Dialogue Window comes up Highlight each program running and then hit "End Task". NOTE: - Every program "EXCEPT" Systray and Explorer. Leave Systray and Explorer running. After you close all programs then go to the Microsoft Update site and then update your Computer. Unfortunately, if you are already experiencing problems because of an error or glitch when using Microsoft's Update site sometimes drastic steps have to be taken to correct the problems. One is restoring the System Registry but the safest way to do it is in MS-DOS mode. Knowing how to use and Navigate within MS-DOS is a pre-requisite. And it would have to be done within a short time span of when the problem[s] started to occur. Windows XP has a unique feature where if any thing major (or even minor)happens that causes problems, you can Go Back to before those problems started to occur and Restore the OS to that point in time where you were not experiencing those problems. If the problems are really bad you can even do a complete re-install of the OS without the need to use MS-DOS or FDISK. The Computer will do it automatically for you. And if all your Hardware that is connected at the time of the re-install is XP certified and compatible all of the Drivers will be seamlessly reinstalled too, which is a lot less hassle than trying to do the same thing on Microsoft's earlier Operating Systems.

Best regards,
Mike

[This message has been edited by Idatrod (edited 09-03-2003).]