I've had several HP's and always had good luck,
The last one developed a problem soon after purchase they sent me a box overnight to ship it back to them, even though I bought it from best buy I sent it right to the factory, within a week I had my computer back to my door good as new been 2 years no problem.
I always get the extended warranty, on a laptop they give you a new battery, which is worth the price. On my desktop after 2 and 1/2 years my dvd burner stopped working they put in a new better faster dvd burner for free. I've never had a computer that didn't need something within the 3 year warranty period.
[This message has been edited by mikeathome1 (edited 02-23-2006).]