Originally posted by Diki:
This is a 'one-off' problem, Stephen. We have never come across this in over two years of posts at the Danish G70 Club and roland-arranger.com, so I think it is hard to use this ONE occurrence to slam build quality of the G70...
Was it shipped in it's correct packing case, and was that damaged when you received it? Are there any signs on the G70 itself of impact damage or rough handling?
If they drop just about ANY keyboard, bad things can happen...
Diki it was shipped in a Gator case with padding, then the UPS depot actually packed it up in a box for shipping. I agree if it was thrown around that could certainly cause damage to the screen. The box it was shipped in had no punctures in it and was completely sealed. I have filed a UPS damage claim someone's going to make an on site visit to inspect the package it was shipped in and the keyboard. I have also so talked to the local authorized repair center to make plans to drop it for repair after UPS makes its' inspection.
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