Thanks Tony and Mike for your helping thoughts.
I have 98SE and Ntlworld.
Actually I sent a complaint to NTL by email and the techies rang me within 24 hours, so I am pleased with that at least!
He spent some time advising various actions including MSCONFIG and deleting some unwanted software. Seems a little better this morning but I am not holding my breath!
Tony's advice to get a Download Manager was also the advice from NTL, which I now have!

Thanks again
Eddie J

------------------
Eddie from Rotherham
www.yamahakeyboards.info