Mike, to find out what updates have already been installed on your Windows Me machine go to the Microsoft Update site. In the left pane window under "Other Options" click 'View installation history'. That will tell you what updates have been installed, which ones have been successful, which ones have failed, and the date of installation. PS: Searching through Microsoft's Knowledge Base under "Support" can be very enlightening and helpful in finding fixes for various OS and Computer problems you may be experiencing. Although navigating through the Knowledge Base can be rather daunting especially for a Novice.

Best regards,
Mike