Ha, Ha Scott LOL! Good one, ie., "no support - no owners manual or electrical parts inside the case, etc. I beg to differ! Yours and my Tyros is a $3,000 piece of electrical equipment!!! Ha! But I understand what you're saying Scott. Since it's not an ATA certified case they couldn't guarantee anything if the Keyboard was damaged somehow - (inside the boundaries of abuse of course) You know, like some products like the "CLUB" you use for a vehicle to keep people from stealing it. They actually will pay you out of their pocket if for some reason your car gets stolen when using their product under certain conditions, etc. But since the KKP9 is a soft case a guarantee like that is out of the question I would imagine. Any way, when a product is discontinued from a company, it is highly probable that they would snub you if the Case develops a defect or other problem while under the normal 1 year Manufacturers Warranty. Out of sight out of mind I always say. If they no longer sell the product - "out of site" - they in all probability would be reluctant to service and repair it IMO - "out of mind" (they absolve themselves of responsibility because, "Hey, we no longer even sell that model anymore". Begone peasant!! Do I make sense? I've actually have experienced this type of response from Companies myself regarding this type of situation. So support is vital IMO.

On a positive note; I called GC again tonight and they said my KKP9 is IN!!! When I called yesterday the guy said it hadn't come in yet but when I called today the Manager said it got in on the 8th!! I don't think GC's left hand know's what it's right hand is doing half the time if you ask me. But the good news is it's in. I will doubtless pick it up tomorrow if all goes as scheduled. I will post back a review of the Case soon. If I deem it unworthy of my Tyros I will return it and quite possibly give your fellas at GC Case and Cabinet a call Scott. Thanks for posting the link.

Best regards,
Mike

PS: Scott Yee, - thanks for your input on the KKP9 Case. I agree with you about the retractable handle even though I haven't gotten my Case as I write this. A retractable handle like you said would make it much easier to transport and even in stowing it away until the next use.

I will indeed give my thoughts about it after I've given it a good going over.

Best regards,
Mike

[This message has been edited by Idatrod (edited 10-12-2003).]