Squeak did not ask George Kaye (by name) to help. Squeak did patronize George Kaye to the point of getting a price quote. George is not sacrificing anything by helping Squeak here; he is acting in enlightened self interest. I cannot see anything "immoral" about buying for price or convenience and using this forum for tech support. I can see how it would be easier for George to explain to Yamaha that he was acting on behalf of a customer instead of somebody he knows from the forum.

I think the "moral" issue is closer when someone calls George to get advice on what keyboard to purchase and then purchases elsewhere to get the rock bottom price. I think in a case like this, it would be appropriate to let George know ahead of time that you will probably not purchase from him.

Just my two nickels.