Hello,
I would suggest contacting the GEM distributor in France and ask them to send you the latest O/S CD for the Genesys. They will need to know which version Genesys you have and the serial number.
Distributor contact information can be found by going to our headquarters’ website at
www.generalmusic.com and clicking on GEM and then Contacts.
Best Regards,
Dave
------------------
Wm. David McMahan
Nat'l Product and Support Manager
Generalmusic USA
GEM Community Forums