My sister just bought Korg PA60 (new) and has asked me to ask you all if you can help.

When she chooses a sound from the top line of the sound bank all is fine, but for the bottom line (which has sax, woodwind, etc selections...) they just come up as "empty".

She wonders if she needs to purchase these sounds, though this seems odd to me... any ideas??

Thanks for any help! (also posted on Korg discussion)