Hello,

Here is a GEM dealer south of you in Jeffersonville that has a service center;

Far Out Music
2008 COOPERS LANE
Jeffersonville, IN 47130
Phone: (812) 282-1122
Contact: Rob Brown

Please check you e-mail address that is in your profile. I have sent you the latest WK2 keyboard software and instructions on how to handle the files for install. This may solve the problem without a visit to a service center.

If this does not solve the problem, either contact Rob at Far Out Music or call our technical service manager Artie Specht at 630-766-8230 and he can tell you if there is a service center closer to your area.

Best Regards,

Dave

------------------
Wm. David McMahan
Nat'l Product and Support Manager
Generalmusic USA
GEM Community Forums