FOLLOWUP: Before performing the OS Update, do an OS Version check first. Some Tyros2's shipped from the factory with version 1.10 pre-installed, so running the 1.10 OS update is not only unnecessasry, but won't work either :

Tyros2 OS Version Check:

Press: Function > Utility > Owner tab
then press/hold "owner name" ('I' button} for 3 to 5 seconds. Program Version number should now display on Tyros2 LCD screen.

Scott