Tech Support is absolutely great for me from both Yamaha and Korg. At both companies I know the Product Managers, who will give me all the support I need and I know the tech support phone personal, who help the consumers. At Korg, if necessary, I have the Product Manager phone my customers if I don't have the answer or if perhaps the tech support phone guy in NY might not be as sharp on the PA product as a Triton. This doesn't happen very often though because the product managers really keep the tech guys in the know.
Support for styles for korg are at many sights. www.korgpa.com www.korgforums.com www.irishacts.com (I think they are still around
The other thing I can tell you at least for here in the USA, Korg is really putting an effort into supporting the arranger products. They have recently hired someone to head this newly formed division for digital pianos and arranger keyboards. One thing for sure, Korg, which is the smallest of the major 3 players (Yamaha, Roland and Korg) have provided me personally with more in store training, trips by the product manager himself out to California just to spend a day with me and a general willingness to listen to my requests and those of others. There are members here at the Synthzone who I have had speak directly with the Product Manager to not only get help but to offer suggestions in new software updates, etc.
I think many of you by now, the past week or so might think George has shifted all of his efforts to Korg. As many of you know me, I just get really excited about a new product that "makes me smile" when I play it. I still love the PSR3000 and the Tyros2 and the version 3 G70 and the E50 are great for those who need simple navigation and very good sounds and my new Korg PA800 just sort of does everything and in most cases really well. Next month at NAMM maybe Yamaha will unvail a new replacement for some of their models and I'm sure I'll be raving again.
I think it's honest of me to say to you all, that when I recommend a model to most of you who have purchased from me in the past, I'm usually "right on" in picking out what you will like. I think I've only gotten one keyboard back in all these years of selling to you all. It was a G70 sent back for a PA1XPRO and after he had both, he got another G70 anyway because there were things he liked better on it and could afford both!
I'm sure whichever keyboard you end up with, the Tyros2 or the PA800, you will be pleased. There are no loosers out there!


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George Kaye
Kaye's Music Scene
Reseda, California
818-881-5566
www.kayesmusicscene.com