That's great that Yamaha called you Scott. I am not worried about the Tyros having disturbing bugs. We haven't heard anything from any of the current owners of the Tyros about bugs.

It's disappointing, however, that with such risks to upgrading the OS, it is unlikely there will be upgrades solely to deliver improved features, but who knows?

Kari, a floppy disk upgrade would require 25 floppies. That would be too much.

Whether a company provides good customer support to protect their own assets as Dano asserted or if they do it just to be good people is of little difference. It's good to have customer support.

I have found that I do get good support from Yamaha. They always have answered my questions within 48 hours. They do call back. It would be great if they had 24 hour personnel who would answer intricate questions about keyboard functions at 3 in the morning, but that might be asking too much.

I'm on the fence about this Tyros thing. It is so expensive, and money is so tight for my family these days.

Beakybird