SemiLive: Yours is quite the human interest story. I commend you for your stick to it-ness in getting the mayor to finally get a state utilites expert involved to check the meter. I suggest contacting local or possibly even national TV stations about this story, as utility bills & poor little ol lady's always draw popular human interest attention with TV news audiences. I bet the utility company's settlement will be more once this story is shared over the airwaves. Thanks for sharing & please keep us posted. Scott