Tony,

I had to do this the last time I had a problem. They are going to send you an entire system--not just a speaker. By returning the controller, this insures them that they are not being scammed by someone that is looking for a free system.

Good Luck,

Gary

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Travlin' Easy
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PSR-S950, TC Helicon Harmony-M, Digitech VR, Samson Q7, Sennheiser E855, Custom Console, and lots of other silly stuff!

K+E=W (Knowledge Plus Experience = Wisdom.)