Hi KN Fan
I think that your PC setup is just unfortunately one of those which will not accept this software fully. We have to remember that Quicktime and the files .mov are designed for APPLE and there are certain aspects of Windows it does not like!
For example, it will only play on Windows XP and 2000 (and then not on all of them, depending on other setups you have on your PC).
Ihave been able to get the movie from the start but not without 'tweaking' one or two knobs here and there! Sorry, I don't know what it was I did, but it worked.
All I can suggest is that you don't give up at the first try and perhaps your PC will behave itself eventually As you may have guessed from the rave reviews, it is certainly worth spending some time trying to get the movie.
cheers
Eddie www.yamahakeyboards.info

[This message has been edited by eddiefromrotherham (edited 12-23-2005).]