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  ABOUT BUGS IN AUDYA

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Author Topic:   ABOUT BUGS IN AUDYA
Rule
Junior Member
posted 11-15-2009 07:11 AM     Click Here to See the Profile for Rule     Edit/Delete Message Reply w/Quote
I've had a very complicate bug in Audya and I wrote about it at this forum , that was random error in synchronization between midi and live drum and it was impossible to play normally on a live gig .Audya was purchased in february 2009 so I sold that and brought a new one.There is my colleague that purchased Audya also in february and had the same problem (also with OS 3.0). Now with new Audya I haven't that problem any more.So bug is not in software but in hardware and our dealer is going to factory to Italy to change the motherboard of that two KB that he sold.So I believe that there are some hardware problems, depends to different series ,that can not be fixed with software upgrade. This was my experience,so check it up.

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cgiles
Member
posted 11-15-2009 07:25 AM     Click Here to See the Profile for cgiles     Edit/Delete Message Reply w/Quote
THAT'S the kind of information that is extremely helpful in trying to track down hw/sw bugs. Unless someone puts it out there, it's the kind of information that you might never find out about. Good show.

chas

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Gunnar Jonny
Member
posted 11-15-2009 07:55 AM     Click Here to See the Profile for Gunnar Jonny     Edit/Delete Message Reply w/Quote
If this is a common hardware fault on a certain part of the production, or a range within
the serie, Ketron should mmediately make a public notice about it, and ask the dealers to
call back and repair ALL the KB's that are affected.

GJ

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Rule
Junior Member
posted 11-21-2009 07:24 AM     Click Here to See the Profile for Rule     Edit/Delete Message Reply w/Quote
news about this bug , in factory they changed motherboard also RAM chips but problem persist , then they find out that problem is in HARD DISC , some kind of an old generation ,so we are expecting for results.

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