The physical file does not reside on the user club website. Instead you have to download the file from the official Roland Keyboard Club website. You find more information here: http://www.rolandkeyboardclub.com/v/g70_db_manager.php Download the file using this hyperlink (PC user): http://www.rolandkeyboardclub.com/v/g70/WIN/G-70DatabaseManager.zip Download the file using this hyperlink (MAC user): http://www.rolandkeyboardclub.com/v/g70/MAC/G-70DatabaseManager.dmg