Posted by: travlin'easy
Re: BOSE customer service - 01/26/18 03:46 PM
I've never known anyone with a negative comment about Bose customer service - they are the best, IMO.
Gary
Posted by: btweengigs
Re: BOSE customer service - 01/26/18 06:31 PM
My favorite companies for top notch customer service: Bose and Honda. Both have gone beyond stated customer policies for me.
Eddie
Posted by: Stephenm52
Re: BOSE customer service - 01/26/18 07:00 PM
I’ve had success with Bose repair. A few years ago I damaged the plastic fuse holder on the original Bose PAS L1. Just so happened at that time that I worked about 15 miles from the Bose service center. I dropped the damaged unit off on a Thursday, it was repaired overnight and shipped to my office with no cost to me.
Posted by: DonM
Re: BOSE customer service - 01/26/18 11:21 PM
Bose service is really excellent. Even if the unit is way out of warranty, they will refurb it very reasonably. Under warranty, I explained the problem over the phone and they immediately shipped a new unit and told me after I got it to send the old unit back in their box.
Can't be beat.
I also got good service from LD Systems when needed, but Bose was faster and better.