Arranger Keyboard Advice: Obtain a "Service Manual" if possible

Posted by: Scottyee

Arranger Keyboard Advice: Obtain a "Service Manual" if possible - 02/28/01 06:18 PM

Hi all,

I had an unfortunate accident (first one) with my Technics KN5000 keyboard the other day, when 3 of the white keys got damaged (chipped) during one of my gigs. The GOOD NEWS was that the only damage sustained was on the three keys themselves. I called Panasonic (Technics) parts department the next day and they sent key replacements (3 keys) out to me overnite. Total cost $12 US dollars including shipping. I was able to easily replace them by removing the keyboard case and popping the old ones out and popping the new ones in. Many thanks to Mr. Walt Tenay for walking me thru the procedure.

What I want to point out in this email is the value of obtaining the official "Service Manual" (not the same thing as the owner's manual) for your keyboard. I purchased the Technics KN5000 service manual a few months back and am I ever glad I did. It contains the complete schematics, list of all the parts, as well as instructions for disassembling the keyboard. Of course I do not recommend working on your keyboard if it is still under manufacterer warranty (as it usually voids the warranty). If I had to take my keyboard to a keyboard repair shop, it would have certainly taken me much longer (days/weeks?) to get my board back up and running. As professional musicians, we certainlyl cannot afford this.

Scott http://scottyee.com
Posted by: arnothijssen

Re: Arranger Keyboard Advice: Obtain a "Service Manual" if possible - 02/28/01 06:28 PM

I had a similar accident years ago, broke a couple of keys. I agree with scott, a good manual and some help from the dealer or distributor to obtain some new keys fast will get you back in bussines.
Replacing keys is not as hard as it sounds.
Posted by: Dnj

Re: Arranger Keyboard Advice: Obtain a "Service Manual" if possible - 02/28/01 07:05 PM

where can you buy a yamaha psr9000 official service manual?

thanx
Posted by: Scottyee

Re: Arranger Keyboard Advice: Obtain a "Service Manual" if possible - 02/28/01 08:25 PM

Donny,

I would assume you could order it directly from Yamaha Corp. I got my KN5000 Service Manual from Panansonic USA (Technics). Here is Yamaha's Service & Support Request website:
http://www.yamaha.com/ycaservice/group019/fgrop019.htm

You can also contact by telephone Yamaha service and support at:

(714) 522-9000, 8:30am to 5:00pm Pacific Time (Monday throught Friday.

Please let us know what you find out regarding the availability of Yamaha Service Manuals.

Scott
Posted by: Dnj

Re: Arranger Keyboard Advice: Obtain a "Service Manual" if possible - 03/01/01 12:07 PM

Thanx for the info Scott,

I just ordered one plus a set of (6)keys one of each too..

Donny NJ
Posted by: Bob Gelman

Re: Arranger Keyboard Advice: Obtain a "Service Manual" if possible - 03/05/01 10:27 AM

Donny J, How much was the manual $ ??
Posted by: Dnj

Re: Arranger Keyboard Advice: Obtain a "Service Manual" if possible - 03/05/01 10:44 PM

Hi Bob,

The psr9000 service manual was about $24.00 and the keys were about $4.00 each. Well worth it in case of a problem. Just call Yamaha customer support,


Voice Line:

(714) 522-9000, 8:30am to 5:00pm Pacific Time (Monday throught Friday)


take care

Donny nj