Ketron close?

Hi just send a email to ketron
Ancona to check if the plant is
Open ,they just reply that they
Cannot reply and will answer on a later date
I think its because of the virus
I am waiting for a part since the 27 of february
I had purchase the sd60 on the 6 january
And i receive it on the 13 of february and the bottom case was broken I had paid 5800 can.and now i cannot be reimburst

Hi
due to virus Covid19, ALL Italy is closed, life is locked (school, sports, venues,...) ... till beginning of April.

Ketron is closed...
https://www.ketron.it/en/9-ultime-notizie/covid-19

Yes ... just the factory in Italy (to comply with the government's plan to limit the spread of CoVid-19).

I can feel your pain..

But this cant be blamed on Ketron

Lets pray for a miracle,

The main thing its a miracal and a cure of this terrible virus
We are confine here for 2 weeks and more