audya disappeared in the factory rhythms help ..

Posted by: robert.m

audya disappeared in the factory rhythms help .. - 02/21/19 10:26 AM


Greetings from Croatia..
I bought today the audience 76 that came to me from Germany, and noticed the problem with the factory rhythms, there is not one ...
I did a memory test and it was all in error..I contacted Mr. Marcella who helped me and sent a file that repaired memory memes.
There is one mistake on the A05 that I can not solve, and I do not know how to restore rhythms to the keyboard that still does not work. Is there any help on that?


















How to restore factory rhythms?

Thanks in advance to everyone
Posted by: Tonewheeldude

Re: audya disappeared in the factory rhythms help .. - 02/22/19 06:02 AM

Idealy you should contact the seller. But you might consider buying the Audya Solid State Drive which contains all the factory information and hopefully should sort out your problems. My feeling is the hard drive has been formatted and you are missing too many critical files from the SYSTEM folder.
Posted by: Gunnar Jonny

Re: audya disappeared in the factory rhythms help .. - 02/22/19 06:35 AM

I don't know about Audya, if running the updates will put everything at it should be.
When update SD1, as far as I remember, it did rewrite about all at the HDisk.

Don't know what the manual say about full factory restore, but guess AJ will reply to your questions.
Also, if you have not already tried it, it might be a solution to run an update?
Version number should show in the display when boot up, so maybe try run the same to see what happens?
https://www.ketron.it/en/software/content/52-audya/

Also, if there is a factory CD among the equipment, there might be a full restore in it?

Good luck with restore and enjoy your new 'baby'. smile
Posted by: robert.m

Re: audya disappeared in the factory rhythms help .. - 02/22/19 07:57 AM


Thank you for your reply, tried everything, and it does not help. A few helped me by Mr. Marcello Colo from Ketron Italy It is necessary to send the keyboard to the service. We tried anything but did not turn out at all. Thanks Marcello, great man from Ketron Italy
Posted by: robert.m

Re: audya disappeared in the factory rhythms help .. - 02/22/19 08:02 AM


I'm afraid it's not a problem in the motherboard, and this is what you said, someone played with hdd ..
Unfortunately with great help, Mr. Marcello, who was a doctor for the ketron, was unable to correct the defect ...
He sent me new settings and various folders and finally showed me this.
I can not go to the hom menu
Posted by: Bernie9

Re: audya disappeared in the factory rhythms help .. - 02/22/19 11:35 AM

What a disappointment
Posted by: robert.m

Re: audya disappeared in the factory rhythms help .. - 02/22/19 01:14 PM

Maybe he can try something else but I'll try first with ssd if neide then servs
Posted by: Ketron_AJ

Re: audya disappeared in the factory rhythms help .. - 02/25/19 04:57 AM

Robert,

Contact us directly at AjamInc@Gmail.com

You may have to send us JUST your HD and CPU board for re-programming. Let's chat off-line. For more reliability, it may be best to just purchase the SSD, but we can discus your options once you reach out to us.

Thanks,
Posted by: robert.m

Re: audya disappeared in the factory rhythms help .. - 02/25/19 05:35 AM


I will try to replace the hdd and put it from audition 5 which is correct, so see if it fixes what.
Posted by: robert.m

Re: audya disappeared in the factory rhythms help .. - 02/26/19 10:27 AM


The problem was solved ... It was hdd. I've got hdd from audya 5 and everything went fine.
Now i send original hdd to ketron.it for analysis and recharging with factory setings.
I will also send the transcend pata ssd of the tree to shed it
Posted by: robert.m

Re: audya disappeared in the factory rhythms help .. - 02/26/19 10:32 AM

Orginal ketron HDD



NEW PATA SSD FOR AUDYA