Posted by: skude
Ketron Audya support - 03/06/12 11:40 AM
Frustration
After going through all known "channels" to get support for my Audya, I think I can say that Ketron has none support for their products. I have tried dealer, distributors, repairshop, Ketron factory, no one can/will help me to solve my update problem. They don't even have courage to tell me they don't want to help, instead they just ignore e-mails. (except Frank, he forward to CMC, and TWD forward to Ketron It.) Thanks to TWD & Tony for all help, but no luck. My mail direct to Ketron didn't help much, I got one mail from AJ, after that he just vanished into the air. Looks like I'm at the end of the Ketron dead end street
After going through all known "channels" to get support for my Audya, I think I can say that Ketron has none support for their products. I have tried dealer, distributors, repairshop, Ketron factory, no one can/will help me to solve my update problem. They don't even have courage to tell me they don't want to help, instead they just ignore e-mails. (except Frank, he forward to CMC, and TWD forward to Ketron It.) Thanks to TWD & Tony for all help, but no luck. My mail direct to Ketron didn't help much, I got one mail from AJ, after that he just vanished into the air. Looks like I'm at the end of the Ketron dead end street