What happens when Audya HHD goes down

Posted by: Tony Hughes

What happens when Audya HHD goes down - 11/12/09 10:17 AM

AJ,

Ketron don't supply a backup disk for the Audya, if your KB HDD goes down, you can no doubt format a new HDD FAT32, if you don't have any of the original files what do you do.
Posted by: leezone

Re: What happens when Audya HHD goes down - 11/12/09 02:47 PM

Tony, i think what you do is CRY !!!!
Posted by: leezone

Re: What happens when Audya HHD goes down - 11/12/09 02:49 PM

ideally, K

Ketron should have made the HD accessible via a cover much like the covers to install expansion boards which you'd be easily remove with 4 screws

and then you'd be able to have a backup HD, and EASILY swap it out...
Posted by: DonM

Re: What happens when Audya HHD goes down - 11/13/09 09:39 AM

Maybe I've been lucky, but I've had keyboards with hard drives for more than ten years and never had one go out, including X1, SD1, SD5, Midjay and now Audya, plus several models of Yamaha.
Is there a reason you are particularly worried about the Audya hard drive?
Of course all your data can and should be backed up, and I never go anywhere without a contingency plan if any part of my gear should fail. I either have a backup keyboard or at least my laptop in the van if I need it.
One time I FORGOT to load my keyboard and arrived at a job almost 100 miles away. It was the only time I ever had to do a job with midi files and a laptop, but I don't think anyone really noticed.
DonM
Posted by: skude

Re: What happens when Audya HHD goes down - 11/13/09 10:49 AM

I have backup on all my data, and thanks to Frank at AudioWorksCT, I have a new HD with all the files I need to start the Audya again. That cannot be done by me during a gig, so I always bring a backup KB, just in case.
skude
Posted by: Tony Hughes

Re: What happens when Audya HHD goes down - 11/13/09 11:02 PM

The problem here is it takes hours to back up the Audya about 3 or 4 I know Frank has made a piggy back HDD he doesn't trust the HDD but it's not made by Ketron, it appears to me that if your are worried about the drive you simple make a back up via the USD 1 port ON THE BACK NOT THE FRONT SOCKET. If you are more of an engineer you could take out the HDD, buy a caddy about £7.00 in real money and then get the data from the Audya HDD put it onto your desktop PC it will only take a fraction of the time now using USB 2, buy a second drive put that in the caddy and load it up with the files from the PC, you now have two drives, like SKUDE says you can't change the drive on stage, it takes about 30mins or so to do this.Franks piggy back allows two drives in the KB, it may be another option to bring the existing drive outside the KB on a lead at the back of the KB or underneath, it would need a cover but this could be made easily, it will now bee readily got at, this is all presuming you are worried about crashing the drive. If you are not just leave it has it is. My problem is simple and I cannot get an answer. KETRON DO NOT SUPPLY THE BASIC FILES TO GET YOUR AUDYA GOING IF THE HDD FAILS, WHY , IF YOU LIVE MILES FROM A MUSIC SHACK LIKE FRANKS AND THE HDD GOES DOWN AND YOU HAVE NOT MADE A BACK UP - HOW DO YOU GET THE KB RUNNING AGAIN. DO YOU KNOW???

I think you Cry like a baby!!!

BTW the Audya HDD is IDE and not SATA, IDE is old hat and I doubt if you will be able to get a IDE HDD for ever so you may want to buy one if you are thing of keeping you Audya for some time.

[This message has been edited by Tony Hughes (edited 11-13-2009).]
Posted by: Nedim

Re: What happens when Audya HHD goes down - 11/14/09 01:24 AM

...you shoot yourself...
Posted by: Tony Hughes

Re: What happens when Audya HHD goes down - 11/14/09 01:31 AM

Quote:
Originally posted by Nedim:
...you shoot yourself...


Nedim,

Doh never thought of that one, best bet go back to where you got the Audya from and let them shoot you, they rob you first, finish the job proper!
Posted by: mc

Re: What happens when Audya HHD goes down - 11/14/09 05:50 AM

Quote:
Originally posted by Tony Hughes:
AJ,

Ketron don't supply a backup disk for the Audya, if your KB HDD goes down, you can no doubt format a new HDD FAT32, if you don't have any of the original files what do you do.


Neither does any other keyboard company, so why should ketron be any different. You should back up you files just like if you had a home computer and everything got lost. If something happens you have a one year warrentee from ketron.
Posted by: Tony Hughes

Re: What happens when Audya HHD goes down - 11/14/09 09:12 AM

Quote:
Originally posted by mc:
Neither does any other keyboard company, so why should ketron be any different. You should back up you files just like if you had a home computer and everything got lost. If something happens you have a one year warrentee from ketron.


MC I couldn't agree with you more, I have backed up mine, I was just thing of someone would bought a KB and doesn't have a PC they must be barking mad! Perhaps they have a gun!
Posted by: Nedim

Re: What happens when Audya HHD goes down - 11/14/09 09:37 AM

Quote:
Originally posted by Tony Hughes:
Doh never thought of that one, best bet go back to where you got the Audya from and let them shoot you, they rob you first, finish the job proper!


Thats not possible either, if their Guns are as good as Audya you'll end up being wounded and not killed.
Posted by: mc

Re: What happens when Audya HHD goes down - 11/14/09 10:42 AM

Quote:
Originally posted by Tony Hughes:
MC I couldn't agree with you more, I have backed up mine, I was just thing of someone would bought a KB and doesn't have a PC they must be barking mad! Perhaps they have a gun!


I had a Roland EM2000 which came with the 100mb zip floppy. It had all of my styles, midi's etc. one day it stopped working right before a gig, so much for my back-up.

I called roland the following monday and they wanted to charge me for the disk after only a few months of ownership. I learned quick, I had to buy a external zip drive for my computer and make extra zips. Up until I brought the Roland, I had no need for a zip drive. I guess I learned the hard way. Sold the Roland and the zip as a package deal.
Posted by: Tony Hughes

Re: What happens when Audya HHD goes down - 11/14/09 12:45 PM

Quote:
Originally posted by Nedim:
Thats not possible either, if their Guns are as good as Audya you'll end up being wounded and not killed.


Nedim,

It's just the world we live in, we are being slowly stuffed, robbed and then laughted at, like MC you dont do it twice, there won't be another Audya story like this or will there??? Even Bill Gates wouldn't do this to you, you buy a PC and you get a XP backup disk, the basic system to get you up and running again.These Kb are getting to clever for thier own good and when things go wrong it's big style.
Posted by: Tony Hughes

Re: What happens when Audya HHD goes down - 11/16/09 10:48 PM

Quote:
Originally posted by mc:
Neither does any other keyboard company, so why should ketron be any different. You should back up you files just like if you had a home computer and everything got lost. If something happens you have a one year warrentee from ketron.


MC,

The difference is simple the Audya will not run without the HDD, the T1,2 & 3 will, the tyros HDD and some other Ketron products HDDs are optional.You know if you buy an Audya and you don't have a PC and you just want to play, it's not a good idea!

[This message has been edited by Tony Hughes (edited 11-16-2009).]
Posted by: ccantanapoli

Re: What happens when Audya HHD goes down - 11/19/09 07:53 PM

Well, when I got my first Audya with verson 2 I tried to back up the HDD via the back USB port. everything was going well, but when the sound loops started to load the backup stopped and the Audya HDD got corrupted!!! THe machine stopped working. Good thing for Frank being close by...
I wonder if there is a 'self distruct' mechanism so that people could not 'steal' the loops that Ketron R&D have spent so much creating. Nothing wrong with that but I still bring a back up...as a matter of fact the Audya sound chip quit on me. Right in the mid of a song, right in front of my audience last Friday. THis Friday, just after one week, I am back there again. I hope that Frank can make the keyboard well again...
WHat other alternative I have?



[This message has been edited by ccantanapoli (edited 11-19-2009).]
Posted by: Gunnar Jonny

Re: What happens when Audya HHD goes down - 11/20/09 09:30 AM

Quote:
Originally posted by ccantanapoli:
Well, when I got my first Audya with verson 2 I tried to back up the HDD via the back USB port. everything was going well, but when the sound loops started to load the backup stopped and the Audya HDD got corrupted!!! THe machine stopped working. Good thing for Frank being close by...
I wonder if there is a 'self distruct' mechanism so that people could not 'steal' the loops that Ketron R&D have spent so much creating. Nothing wrong with that but I still bring a back up...as a matter of fact the Audya sound chip quit on me. Right in the mid of a song, right in front of my audience last Friday. THis Friday, just after one week, I am back there again. I hope that Frank can make the keyboard well again...
WHat other alternative I have?



Evev if you caused this HD crash when try backup and how to probably not described in the manual,
this is another sad story, and it's sure add more bad publicity for Ketron!
As far as I know, stop in the read datastream from a source/HD should not damage the source even
if the contents are protected, so there most be another reason for the HD failure.

When a high end keyboard like Audya depend on the HD to start up the OS and be ready to play,
then there most be a backup solution that works. As many of us already know, it's not a question
about if a HD will fail, probably more a question about when it will happen, and that make it
even more important to be able to restore the data quick and easy.
It can't be that hard to create a backup routine or even put a restore DVD for the OS in the box.
But when it comes to the audio files, it's most likely a huge amount of data who will need some
storage space and quite a long time to transfer?

Hardware faults can happen whatever keyboard we have, what's important is that when or if it
happens, customers should be able to get it fixed within a reasonalble period of time.
Spareparts, and if needed, qualified servicepersonell to get things work again hopefully are
to find without have to return the KB to Italy........

Good luck, and hopefully you'll very soon have great times with your Audya again.

Cheers
GJ
Posted by: leezone

Re: What happens when Audya HHD goes down - 11/20/09 02:25 PM

i hear that the new AUDYA Module will have a hot-swappable hard drive easily accessible via a cover with 4 screws...
Posted by: Tony Hughes

Re: What happens when Audya HHD goes down - 11/22/09 12:36 AM

Quote:
Originally posted by leezone:
i hear that the new AUDYA Module will have a hot-swappable hard drive easily accessible via a cover with 4 screws...


Dream Dream Dream Dream Dream Dream
When I want you in my arms
When I want you and all you charms

Get it Leezone, who have you been drinking with and where did you get that fantastic information from.

[This message has been edited by Tony Hughes (edited 11-22-2009).]
Posted by: Tony Hughes

Re: What happens when Audya HHD goes down - 11/23/09 11:16 PM

Quote:
Originally posted by leezone:
i hear that the new AUDYA Module will have a hot-swappable hard drive easily accessible via a cover with 4 screws...


Leezone,

Still waiting for an answer