Ketron Audya Bugs List for Ketron USA

Posted by: mc

Ketron Audya Bugs List for Ketron USA - 09/25/09 01:27 PM

Please list any bugs, problems, issues, etc below this post.

Your post should NOT contain:
1. negative comments,
2. going off topics,
3. "when are we getting updates"
4. etc,

Please post a descriptive narrative of the problem on hand, so Ketron USA & AJ look into each bug.

Also, Please no wish lists, another post can just be for wish lists.
Thanks.

[This message has been edited by mc (edited 09-25-2009).]
Posted by: Morten Jonassen

Re: Ketron Audya Bugs List for Ketron USA - 09/25/09 02:14 PM

I have observed the following:

1. Random error where Audio drums are out of sync with the chosen style.

2. Random error with a low volume - high pitch background noise when choosing certain styles.

3. When using the CLASSIC B3 organ with the rotor effect the reverb of the voice is turned off when changing the rotor from from slow to fast.

4. Random flickering in the display when using the arranger conductor and changing right hand voices while playing.
Posted by: Tony Hughes

Re: Ketron Audya Bugs List for Ketron USA - 09/25/09 10:48 PM

So far

Random Blue bar in wrong place in menus
Sometimes need to push buttons twice to change functions
Style group in menu does not match where style should be
Sometimes data wheel stops at each end of menus and does not rollover
Pressing left voice changes voice in drawbars
When editing voice always jumps back to previous edit voice
Screen flashes randomly distracting
KB locks up the only way to release in to make sure registration button is not down
Registration led comes on when not required and locks style on
Using drawbars top of KB drops an octave, workaround push one octave down button
This also occur using Puff Organ and Italian organ
Data wheel on voice show page number OK not in styles
Date wheel rolls round in voice not in styles in styles has an end stop sometimes
playing drawbars rt hand menu data confusing


[This message has been edited by Tony Hughes (edited 09-25-2009).]
Posted by: Rule

Re: Ketron Audya Bugs List for Ketron USA - 09/26/09 04:45 AM

I think the crucial bug is as Morten wrote - random error of synchronization between audio loops and midi ,that happens on a live gig and people are watching at us like we are playing on a playback how confusion is that. Sorry but I must explain what is going on because it's stress to expect when will this happen on a live gig,and that happens on every gig.
Posted by: ccantanapoli

Re: Ketron Audya Bugs List for Ketron USA - 10/03/09 10:31 AM

test
Posted by: ccantanapoli

Re: Ketron Audya Bugs List for Ketron USA - 10/03/09 10:37 AM

Agree. I have had these embarassing moments when playing with two different bands. I did not note it on solo jobs. What is going on?
Posted by: Ketron_AJ

Re: Ketron Audya Bugs List for Ketron USA - 10/06/09 07:26 PM

We are keeping track of this ...

Please keep this thread clean as it is easier for us to go through and get the facts.

Thanks,

AJ
Posted by: DonM

Re: Ketron Audya Bugs List for Ketron USA - 10/06/09 10:34 PM

AJ,
I guess it's not a bug, but I would REALLY like a fingering mode that lets you play left hand notes below the split until you press three notes together.
Roland calls this mode Pianist, and it is very useful.
Thanks,
DonM
Posted by: Ketron_AJ

Re: Ketron Audya Bugs List for Ketron USA - 10/06/09 10:42 PM

Don,

We do have a PIANIST Mode which allows you to eliminate the split all together. Using a sustain pedal you can (when pressed) freeze the chords and play solo throughout (chords are not recognized) or when you release the pedal, play and have the AUDYA recognize the chords.

Also in SPLIT mode (with 1 or 2 voices on the left) you can play and have the keyboard change chords ONLY when 3 notes are pressed (STYLE_MODE - CHORD MODE = FINGER 2. or EASY 2). The arranger waits until you press a complete chord (3 or more notes) before playing that chord.

Are any of these features what you were refering to?

Thanks,

AJ
Posted by: DonM

Re: Ketron Audya Bugs List for Ketron USA - 10/07/09 08:19 AM

AJ,
Not quite. Fingered 2 is what I'm using, but I don't believe it's letting me play a left hand chord, then play individual left hand notes without changing chords.
On the Roland, I can play a chord below the split, then play individual notes and it doesn't change chords until I hit three notes together. I don't think the Audya is doing this.
I will double-check all my settings tonight.
DonM
Posted by: DonM

Re: Ketron Audya Bugs List for Ketron USA - 10/08/09 09:02 AM

In any mode, pressing a note below the split changes or alters the chord. Am I missing a setting somewhere?
Thanks,
DonM

[This message has been edited by DonM (edited 10-08-2009).]
Posted by: Morten Jonassen

Re: Ketron Audya Bugs List for Ketron USA - 10/12/09 12:58 PM

There is a sync error in BREAK4 on style: FOX_TROT

[This message has been edited by Morten Jonassen (edited 10-12-2009).]
Posted by: ccantanapoli

Re: Ketron Audya Bugs List for Ketron USA - 10/14/09 05:56 AM

Synch issue noted with Terzinato var C , global transpose on 1, left hand voice on strings, right hand 2nd voice on playing with full band (no bass player). Could that be too much to handle for the CPU in addition to the disk I/O ? Till a solution is found I am avoiding these live styles...although this keyboart is far superior than others . claudio
Posted by: Rule

Re: Ketron Audya Bugs List for Ketron USA - 10/17/09 05:10 AM

after a few live gigs with OS3 we didn't notice synchronization error (great),but only sometimes when transfering from one style to another if it's different tempo
Posted by: DonM

Re: Ketron Audya Bugs List for Ketron USA - 10/30/09 03:19 PM

AJ,
I still would like a fingering mode, similar to Roland, that would allow us to play a minimum 3-note chord below the split, then play individual notes, below the split using left voices, and not alter the chord until three notes are played together.
None of the current modes do this. Anytime you play a note below the split, it changes chords, regardless of the mode.
Thanks,
DonM
Posted by: Ketron_AJ

Re: Ketron Audya Bugs List for Ketron USA - 10/30/09 07:03 PM

Just an update:-

Most of these have been corrected in 3.0

Thanks,

AJ

PS: Edited to remove reference to 4.0 (still being developed).

[This message has been edited by Ketron_AJ (edited 11-02-2009).]
Posted by: Gunnar Jonny

Re: Ketron Audya Bugs List for Ketron USA - 10/31/09 03:06 AM

Quote:
Originally posted by Ketron_AJ:
Just an update:-

Most of these have been corrected in 3.0 and now in 4.0 (soon to be released).


For one reason or another I have a feeling that this should be done in OS 0.xxb.
or at least in 1.xx.
Another proof that Audya was released way too soon and that it's the users who
pay a quite high price for a product still in Beta mode!

That said, it's at least possible to upgrade and fix a lot via OS and that the
hardware and keyboard itself seem work well so far.
Time will show when hardware limitations put Audya in shadow of a new Audya 2.

Cheers
GJ
Posted by: DonM

Re: Ketron Audya Bugs List for Ketron USA - 11/03/09 12:28 AM

Quote:
Originally posted by Ketron_AJ:
Just an update:-

Most of these have been corrected in 3.0

Thanks,

AJ

PS: Edited to remove reference to 4.0 (still being developed).

[This message has been edited by Ketron_AJ (edited 11-02-2009).]


The fingering mode works the same in 3.0.
DonM
Posted by: Rule

Re: Ketron Audya Bugs List for Ketron USA - 11/29/09 01:32 AM

transposer not work when push harmony
Posted by: Tryggve

Re: Ketron Audya Bugs List for Ketron USA - 12/01/09 12:51 PM

When I play with my band I use`s the click. When I goes from one reg. to the next one with another tempo,the click doesn't "hit" the right tempo until the arranger starts.You cant"give" the right tempo to the other members in the band with the count in or the free run click.
Posted by: Rule

Re: Ketron Audya Bugs List for Ketron USA - 12/05/09 03:50 AM

when playing midi file if accidentally start style it is impossible to stop style but it must be stoped both , so it should be good if there is some action to stop style without stoping midifile
Posted by: Geniek

Re: Ketron Audya Bugs List for Ketron USA - 12/07/09 03:15 AM

Quote:
Originally posted by Rule:
when playing midi file if accidentally start style it is impossible to stop style but it must be stoped both , so it should be good if there is some action to stop style without stoping midifile

Skip to Main menu (HOME) and the functional button 5/10 have StyleStop
If you want to permanently disable the arranger when working mp3 player or wav or mid enter the Menu> Control Keyboards> Utility> last page and turn off the option play & mix (= off)



[This message has been edited by Geniek (edited 12-07-2009).]
Posted by: DonM

Re: Ketron Audya Bugs List for Ketron USA - 12/14/09 09:50 PM

I'm using a Ketron foot controller to which I have assigned Break. When I hit the Break, then push a button for a different style variation, it insists on playing a fill AFTER the break before the style restarts.
I know I can disable the automatic fill, but most of the time I want it on.
At least you can go seamlessly from Break to Ending now, as that was impossible on SD5.
DonM
Posted by: mc

Re: Ketron Audya Bugs List for Ketron USA - 01/14/10 01:09 PM

Reply, so it does not get lost at the bottom.

AJ should users continue to post bugs on this thread? Are you tracking it?

Thanks
Posted by: Ketron_AJ

Re: Ketron Audya Bugs List for Ketron USA - 01/14/10 03:55 PM

Yes. This is where I will reference all the SZ bug list for AUDYA. If you find another link elsewhere, kindly link it here.

Thanks,

AJ
Posted by: Keeman

Re: Ketron Audya Bugs List for Ketron USA - 01/17/10 09:51 AM

Footswitch has in list:
Harmony ON/OFF
Nothing happens when press ??

MIDI don't send Harmony out ??
Posted by: vldvdeoy

Re: Ketron Audya Bugs List for Ketron USA - 01/30/10 12:31 PM

I would also certainly enjoy the possibility of playing single notes on the left side of the split, once the 3 notes for the chord have been pressed. It never existed on any Ketron product... except when I connected à Yamaha piano to an XD3! Through MIDI, I was able to play single "piano" notes after the 3 notes of the chord were played in. The Yamaha piano was split in 2 zones and it worked.
There are so many Fingering mode, why not give us another one where you could play single notes on the left.
Posted by: DonM

Re: Ketron Audya Bugs List for Ketron USA - 02/03/10 12:05 PM

Using the style Bluesman, when you press ending 3, you run out of polyphony for the right hand. At least no sounds can be played until the ending quits.
DonM
Posted by: vldvdeoy

Re: Ketron Audya Bugs List for Ketron USA - 02/11/10 05:22 PM

For that Style, I have no polyphony problem, but the Bass does not always sound on the first beat after a fill in
Posted by: DonM

Re: Ketron Audya Bugs List for Ketron USA - 02/11/10 09:37 PM

The only time I run out of notes is about halfway through ending 3. Then no sound is generated by the right hand voice.
DonM
Posted by: Joe0710

Re: Ketron Audya Bugs List for Ketron USA - 04/06/10 01:10 PM

AJ, maybe some known problems and maybe solved in version 4.0:

- Playing the style Slow_Blues in the Rock&Roll section, Break1 seems to have problem in the end phase of the break

- If you are playing style with "Key start", the Audya starts with a high peak (just the first tick). E.g. if you use the count in, then its normal peak. I recognized it, since I modified the equalizer values (on every value of equalizer 1 +2)

Joe
Posted by: DonM

Re: Ketron Audya Bugs List for Ketron USA - 04/06/10 03:14 PM

Joe, if you raise EVERY band +2 isn't that the same as just turning the volume up? Or maybe not, depending on the width of the bands. Usually I boost the low, at 80, +2, and the highs, at about 8, +2. Seems to work well with the Bose PA.
DonM
Posted by: Joe0710

Re: Ketron Audya Bugs List for Ketron USA - 04/06/10 10:22 PM

Quote:
Originally posted by DonM:
Joe, if you raise EVERY band +2 isn't that the same as just turning the volume up? Or maybe not, depending on the width of the bands. Usually I boost the low, at 80, +2, and the highs, at about 8, +2. Seems to work well with the Bose PA.
DonM


Don,
thanks for the information. I will double check my settings and try again this evening.

Joe
Posted by: NiteLife

Re: Ketron Audya Bugs List for Ketron USA - 04/12/10 05:17 AM

For AJ:

I updated my Audya to 4.0a and have noticed a change in several of the solo voices sounds.

Some of the organ sounds seem softer?

The Synth 2 sound has changed completely!

Were these voice changes intentional or a bug/glitch?

I'll post any other findings also.

Your help on this is appreciated.

Jim R.
Posted by: Joe0710

Re: Ketron Audya Bugs List for Ketron USA - 04/12/10 12:43 PM

See also the follwing posts:
http://www.synthzone.com/ubbs/Forum22/HTML/001400.html
Posted by: Ketron_AJ

Re: Ketron Audya Bugs List for Ketron USA - 04/12/10 02:37 PM

Nitelife.

Changes are intentional ... together with all styles being re-balanced too.

As to playing voices to the left, you can press the LEFT buttons above the left side of the keybaord to select/adjust a voice to be used solely to the LEFT of the split point of the keyboard.

Thanks,

AJ
Posted by: necdetdoni

Re: Ketron Audya Bugs List for Ketron USA - 04/12/10 04:09 PM

OUTPUT ASSIGN (was same 3.0)
Choose preset1 and adjust;
Bass 3&4 stereo
OUT 1&2 DRUM adjust all drum parts to 1&2 stereo
OUT1&2 all drums 1&2..save...
than turn off and on audya
play a style with midi drums.. ok now drums comes from 1&2 out and bass from 3&4
than play a midifile..bass from 3&4 but drums comes from 1&2..
go back to output assign.. choose out 1&2 everything seems ok (like you saved) re adjust all drums to 1&2 stereo..then play a midi...now everything ok....

MISSING VOICES
from gitar menu
Pop_Lead and Ac_Nylon2 Smooth_Country voices are missing...

CUSTOM DRUM SET
You can not create a drum set using ROM drum kits with MSP

MIDIFILE PLAYER
After a few midi file played (10 -15) some midi channel start to wrong play

[This message has been edited by necdetdoni (edited 04-12-2010).]
Posted by: Joe0710

Re: Ketron Audya Bugs List for Ketron USA - 04/12/10 10:10 PM

Quote:
Originally posted by Joe0710:
AJ, maybe some known problems and maybe solved in version 4.0:

- If you are playing style with "Key start", the Audya starts with a high peak (just the first tick). E.g. if you use the count in, then its normal peak. I recognized it, since I modified the equalizer values (on every value of equalizer 1 +2)

Joe



....Problem is solved with OS4

Joe
Posted by: NiteLife

Re: Ketron Audya Bugs List for Ketron USA - 04/18/10 05:19 AM

For AJ:

I purchased my Audya from Frank in June 2009. A few months later I started to have audio out problems. Left channel out sometimes was missing after boot up, or both channels weak or distorted. Sometimes both channels would be there at boot up but during the night of playing the left would drop out or both would crackle and distort. I could bump the keyboard while playing and the audio would sometimes come back.

Frank had CMC send me a new sound board which I installed yesterday. ( Code 31PB414A ) Upon opening the case, I discovered only 2 screws were holding in the sound board and they were both a little loose! Certainly that was part of the problem!

I installed the new board and loaded the two files needed for the new installation. I rebooted the keyboard and all was OK.

Last night I set up at the club I play at and when I booted up the Audya the left channel was MISSING AGAIN! I rebooted again and both channels were there and the keyboard played fine all night.?

Obviously there is still a problem! Right at the end of the boot up, a screen appears briefly that says loading audio resources.

Is the left channel glitch occurring right at this point? I hate to have to continue to reboot the keyboard because turning it on and off sometimes several times can't be good for it!

PLEASE ADVISE and give me your thoughts on this problem. I play professionally 6 nights a week so the Audya is getting a good work out!

I absolutely LOVE this keyboard but have become very frustrated with the audio out problems.

I thought the NEW Sound Board was going to be the answer to my problems! Apparently not!

HELP!!!!!!!!!!!!!!!!!!!!

Jim R.

JRand21181@AOL.COM
Posted by: NiteLife

Re: Ketron Audya Bugs List for Ketron USA - 04/18/10 05:30 AM

For AJ: Addition to above post.

I checked the ribbon connectors to make sure they were all snug.

I have 4.0a installed.

Thanks.

Jim R.
Posted by: naero

Re: Ketron Audya Bugs List for Ketron USA - 04/18/10 05:14 PM

good, have a Audy, I did not update 40A.si to build a rhythm as I like it. What to do examples, try to record a formula and hear nothing, excuse my spelling mistakes

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NL