NEWBIE Posted several messages "NO RESPONSE"

I am beginning to think that everyone in all discussion groups, no matter whose, is stuck in their own little cliques. ANd won't give the time of day to anyone new. Over the period of a year and a half I've asked several questions concerning my particular synthesizer.. Now I don't know if no one really doesn't know the answer or don't care.
I could really use some help.

Pianoman,
Perhaps no one here has the information you are requesting. Have you tried to contact the manufacturer?

I'm with "Buinu"... I have a tendency to keep my yap shut when I don't know what I'm talking about.