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#32798 - 09/27/04 03:05 PM
Re: What should I be : worried, angry,disappointed or just give up ?
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Senior Member
Registered: 08/09/01
Posts: 1134
Loc: FRANCE
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I m not so angry, but sometimes, i want to make a thing with the sd1, The keyboard can make it, but after hours of work, I see that the OS have a problem, and can find the problem, but when you said it to ketron, you have no answer ! I can say to you that it's very frustrating for a musician !!! In the past, i had some keyboard not evolutive, and they hav'nt any bugs... now with software updates possibilities, there is bugs, and no corrections we need But it's so frustrating with the best arranger for groove section ! But when you want to break it down behind all the dancers, because a bug !! aaarrggg Ketron : Just listen to us... Finaly what the difference? Just some hours of work , and a very good reputation done. I know that you can listen to all users suggestions... I m too in Developpement for software, and I know that we can always make all what they want... but if you can't make something, just explain good why... @+ Dan
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#32805 - 10/19/04 07:49 PM
Re: What should I be : worried, angry,disappointed or just give up ?
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Senior Member
Registered: 10/08/00
Posts: 4715
Loc: West Virginia
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Wow! What are the problems with the SD-1's OS??? I don't own one, but would be interested in hearing what they keep ignoring and won't fix. Have you contacted AJ???
Squeak
_________________________
GEAR: Yamaha MOXF-6, Casio MZX-500, Roland Juno-Di, M-Audio Venom, Roland RS-70, Yamaha PSR S700, M-Audio Axiom Pro-61 (Midi Controller). SOFTWARE: Mixcraft-7, PowerTracks Pro Audio 2013, Beat Thang Virtual, Dimension Le.
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#32807 - 10/20/04 02:09 AM
Re: What should I be : worried, angry,disappointed or just give up ?
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Member
Registered: 06/24/99
Posts: 1232
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Squeak_D, The SD1 is a great machine, but still there are unsolved problems with OS4.0b : Some faulty styles, Missing intro's for some styles, Latency while using some sounds, Note dropouts while playing styles, Note dropouts while playing midi's and some other problems. I was one of the bèta-tester for OS4.0C in which some tuning in polyphony-per-part was established. This 4.0c works better than 4.0b. 15 (!) months ago Ketron promised the official version 4.0c to be 'released soon' We tried to contact mr. Sandro Fontanelli(sandro@ketron.it), ketron@ketron.it, the official distributor for benelux and my dealer many many times. A few weeks ago finally a message from Ketron Italy came in with a promise : Software is ready and will be released in a few days. AJ confirmed this message and he expected the release somewhere in week# 42. We now have week# 43 and nothing happened. The www.ketron.it site seems to be unchanged since several months ? Keep in mind that customers are waiting since Juli 2003 !! In the meantime customers complains are ignored and Ketron puts all energy in 'shows' and the only new product, a thing called "Midjay". I my view this is the wrong attitude and will cause customers walk away from Ketron. The PA1XPro or the G70 are serious candidates to replace my SD1. Some friends of mine purchased the PA1XPro because I adviced them NOT to purchase Ketron products. I'm glad they did! It is amazing how many sites for Korg PA1Xpro are active...downloads, support, forums, styles, sounds.... a huge communitiy. Compare this to Ketron products/support that is extremely poor to NONE. It's obvious I'm angry.... is'nt it ? [This message has been edited by Roel (edited 10-20-2004).]
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