Originally posted by Scottyee:
Presonus (a much smaller company) provides the BEST free online (800 number) technical support I've ever experienced. The Presonus tech support specialist took lots of time walking me thru the complete setup of not only the Presonus Firebox, but Cakewalk Sonar 4, and all my other music software as well, in getting them to work optimally together. How many other company's tech support specialists would offer to do this?
Not very many.
Scott, I couldn't agree with you more. An excellent product plus excellent support is a no-brainer, especially for those of us who are 90% musicians and 10% (or less) technicians. BTW, PG Music (PowerTracks Pro) fits that catagory, IMO.
Glenn
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