It's been a while but I wanted to load some styles via computer.
I tested the USB connection with a new computer I bought, it didn't work.
I decided to remove my hard drive and do a chkdsk, it found a couple of problems. I tried again with my new computer, it crashed.

Was cleaning out some old stuff and found a really old laptop (Windows XP) and decided to try it -- it worked. I guess some of the USB ports on later machines don't play well with the Audya.