Anthony,
I have no doubt about your experiences,but aside from trade ins,Curt from IAMUSIC is an active retailer,with AJ being the distributor,and both are very helpful. I have never tried a trade.

Bachus,
Good point about the new OS. Big improvement except for more compressed sound than the Audya.
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pa4X 76 ,SX900, Audya 76,Yamaha S970 , vArranger, Hammond SK1, Ketron SD40, Centerpoint Space Station, Bose compact