My sx900 was shipped to our home in Florida. I was given a window of 4 hours between 1:30 and 5:30 PM. I’m here patiently waiting for delivery. About 4 PM I receive a call from a Hackensack NJ area code, I figured for sure it was a spammer, I let it go to voice mail. When I listened to the voice mail I discovered it was from someone I don’t know nor have ever met but he lives about a mile from we live.

Here’s the part that’s beyond belief in this 55 plus community during busy seasons UPS transports goods on a golf cart type vehicle with a tractor in tow where they keep the items for delivery. The guy who called me a retired UPS driver told me he has my SX900, it fell off the back of the tractor onto the road the driver kept going oblivious to the fact this huge box fell off the tractor!!!! Can you say W T ?? The neighbor was nice enough to pick up the SX900 bring it into his home contact UPS to report the incident @ 12 noon. UPS told him someone would be to his house to pick up the SX900 @ 4 PM they still hadn’t that’s when he called me to tell me he would deliver it to me or I can pick it up. When he called and his wife were out for a few hours and would be home at 8 PM. He’s going to call me when he returns home and I’ll head there to pick up the box. The neighbor also reports that there was no damage to the box, but when I fire it up I’ll know if there is.

Meanwhile I have called UPS to file a complaint, supposedly the local hub in Leesburg, Florida will be contacting me. Now here’s one that’s going up my backside sideways, the driver reported he delivered the keyboard today. SAY WHAT????? Talk about incompetence. This is unacceptable, in all the years I’ve been shipping equipment never had anything like this happen.