Hi Rusty,

you are missing the point entirely.

Sharing knowledge and asking for - and giving advise is fine and forums are good for that.

However if somone does not get an answer then they should not get frustrated and start complaining how terrible Ketron support is. Instead they should be on the phone to their dealer.

And in the case of a hardware fault instead of complaining here about lack of support from the factory, these people should be demanding what is rightfully theirs from their dealers/distributors: a level of support befitting of a totl keyboard like the Audya.